Privacy Policy
Effective Date: 1st January 2024 | Last Updated: 1st January 2024
1. Introduction
Karamas.com ("we", "our", "us") is operated by ARKi Technologies, Nagpur, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2. Information We Collect
We collect the following types of information: • Personal Identification Information: Name, email address, phone number. • Listing Information: Details you provide when posting an ad, including images and descriptions. • Usage Data: IP address, browser type, pages visited, time and date of visit, screen views, time spent per screen, search terms, filters applied, and other interaction events used to improve the platform. • Communications: Messages exchanged between users on our platform. We do not collect sensitive personal data such as financial information, passwords in plain text, or biometric data.
3. How We Use Your Information
We use your information to: • Provide, operate, and improve the Karamas.com platform. • Verify your identity and prevent fraud. • Facilitate communication between buyers and sellers. • Send transactional and support emails. • Comply with legal obligations under Indian law. • Analyse platform usage to improve user experience.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information: • With other users as necessary to facilitate transactions (e.g., contact details on a listing). • With service providers who assist us in operating the platform under confidentiality obligations. • With law enforcement or government authorities as required by Indian law, court orders, or to protect our rights. • In the event of a merger, acquisition, or sale of assets, with appropriate notice to users.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable Indian law. Account data is retained for the duration of your account's active status and for a reasonable period thereafter.
6. Cookies
Karamas.com uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on the platform.
7. Security
We implement reasonable technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
As a user, you have the right to: • Access the personal information we hold about you. • Request correction of inaccurate or incomplete information. • Request deletion of your account and associated data. • Withdraw consent for specific data processing activities. To exercise these rights, please contact us at support@karamas.com.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on this page with an updated effective date. Continued use of Karamas.com after changes constitutes your acceptance of the revised policy.
11. Usage Analytics & Consent
To improve Karamas.com, we automatically collect limited usage analytics — such as which screens you open, how long you spend on each, search terms you enter, the categories and locations you filter by, listings you view or preview, and referral link activity. This data is stored anonymously or linked to your account only when you are logged in, and is used solely to understand how the platform is used and to improve it. In line with the Digital Personal Data Protection Act, 2023 (DPDP Act), by using Karamas.com you consent to the collection of this usage data for the purposes described above. You may withdraw consent at any time by contacting us; note that withdrawing consent may limit certain features. Usage analytics are never sold to third parties and are accessible only to platform administrators for reporting.
12. Contact Us
For any questions or grievances regarding this Privacy Policy, please contact our Grievance Officer: ARKi Technologies Nagpur, Maharashtra, India Email: support@karamas.com Phone: +91 7223078450